Privacy Policy

PRIVACY POLICY

Last Updated: December 26, 2025

This Privacy Policy describes how Divergent Solutions Group LLC, doing business as Cheap Key Shop (“Cheap Key Shop,” “we,” “us,” or “our”), collects, uses, processes, and protects your personal information when you visit our website, use our services, or purchase digital product keys (collectively, “Services”). We are committed to protecting your privacy and handling your data transparently and in accordance with applicable laws.

BY USING OUR SERVICES, YOU AGREE TO THE COLLECTION AND USE OF INFORMATION IN ACCORDANCE WITH THIS POLICY.

  1. INFORMATION WE COLLECT

We collect various types of information from and about users of our Services, including information that may identify you (“Personal Information”).

A) Information You Provide Directly to Us:

    • Contact Information: Name, email address, phone number.
    • Billing and Transaction Information: Payment method details (though processed by third-party payment processors, we may receive partial information like card type and last four digits), billing address, shipping address (if applicable for verification), purchase history, order details.
    • Account Information: Username, password, and preferences you set up on our website.
    • Communications: Records of your correspondence with us (e.g., support emails, chat messages, feedback).

B) Information We Collect Automatically:

When you access or use our Services, we automatically collect certain information about your device and usage. This information helps us improve our Services, analyze trends, and for security purposes.

    • Device and Usage Information:
    • IP Addresses: For security, fraud prevention, and analytics.
    • Device Identifiers: Unique identifiers for your device (e.g., mobile device ID, MAC address).
    • Browser Information: Browser type, version, language settings.
    • Operating System: Type and version of your operating system.
    • Referring/Exit Pages: The website you visited before and after ours.
    • Date and Time of Access: Timestamps of your visits.
    • Pages Viewed: The specific pages or content you interact with on our site.
    • Clickstream Data: Your navigation path through our website.
    • Error Logs: Information about crashes or technical issues.
    • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Services and hold certain information.
    • Cookies: Small data files stored on your device that help us remember your preferences, analyze site usage, and serve relevant advertising.
    • Web Beacons (Pixel Tags): Small graphic images used to track user activity and collect data like IP address, page view time, and browser type.
    • Local Storage: Similar to cookies, used to store information locally on your device.

C) Information from Third Parties:

We may receive information about you from third-party sources, such as:

    • Payment Processors: To confirm payment, prevent fraud, and process transactions.
    • Analytics Providers: To understand user behavior and website performance.
    • Advertising Partners: To measure ad campaign effectiveness and provide personalized ads.
    • Fraud Prevention Services: To verify identities and prevent fraudulent transactions.
  1. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

    • To Provide and Maintain Our Services: To process your orders, deliver Product Keys, manage your account, and provide customer support.
    • To Improve and Personalize Our Services: To understand how you use our website, analyze trends, and develop new features and offerings.
    • For Security and Fraud Prevention: To detect, prevent, and address fraudulent or illegal activity, unauthorized access, and other malicious conduct. This includes using IP addresses and device identifiers for security screening.
    • For Marketing and Advertising:
    • To send you promotional communications, special offers, and newsletters (you can opt-out at any time).
    • To display targeted advertisements based on your browsing behavior and interests (using cookies and tracking technologies).
    • To measure the effectiveness of our advertising campaigns.
    • To Communicate with You: To send transactional emails (order confirmations, delivery notifications), respond to your inquiries, and provide important service updates.
    • For Legal Compliance: To comply with legal obligations, enforce our Terms and Conditions, and resolve disputes.
    • For Analytics: To monitor and analyze usage and activity on our Services.
  1. HOW WE SHARE YOUR INFORMATION

We may share your Personal Information with the following categories of third parties:

    • Service Providers: We engage third-party companies and individuals to facilitate our Services, perform Service-related services, or assist us in analyzing how our Services are used (e.g., payment processors, email delivery services, hosting providers, analytics providers, customer support platforms, fraud prevention services). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
    • Software Publishers: In certain instances, we may share limited transaction details with software publishers for verification or dispute resolution purposes, particularly in cases of suspected fraud or key invalidity claims.
    • Business Transfers: If Cheap Key Shop is involved in a merger, acquisition, asset sale, or other business transaction, your Personal Information may be transferred as a business asset. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
    • Legal Requirements and Law Enforcement: We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). This includes complying with legal obligations, investigating potential violations of our Terms, and protecting the rights, property, or safety of Cheap Key Shop, our users, or the public.
    • With Your Consent: We may share your information with any other third party with your explicit consent.
    • Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you, with third parties for various purposes, including marketing, analytics, research, or compliance.
  1. COOKIES AND YOUR CHOICES

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

    • Managing Cookies: Most web browsers allow you to manage cookies through their settings. You can usually find these settings in the “options” or “preferences” menu of your browser.
    • Do Not Track (DNT) Signals: We do not currently respond to “Do Not Track” signals.
    • Advertising Opt-Out: You can opt-out of personalized advertising from many third-party advertisers. For more information, please visit the Network Advertising Initiative (NAI) Opt-Out Page or the Digital Advertising Alliance (DAA) Opt-Out Page.
  1. DATA SECURITY

We implement reasonable technical, administrative, and physical safeguards designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. These measures include data encryption, firewalls, and secure server infrastructure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

  1. DATA RETENTION

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for legal, accounting, or reporting requirements). When your Personal Information is no longer needed, we will securely delete or anonymize it.

  1. YOUR PRIVACY RIGHTS (U.S. STATE-SPECIFIC)

Depending on your state of residence, you may have specific rights regarding your Personal Information. We are committed to complying with applicable state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), and the Colorado Privacy Act (CPA).

A) Rights for California Residents (CCPA/CPRA):

If you are a California resident, you have the following rights concerning your Personal Information:

    • Right to Know: You have the right to request that we disclose what Personal Information we collect, use, disclose, and sell.
    • Right to Delete: You have the right to request the deletion of Personal Information we have collected from you, subject to certain exceptions.
    • Right to Correct: You have the right to request the correction of inaccurate Personal Information.
    • Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the “sale” or “sharing” of your Personal Information (as defined by CCPA/CPRA) for cross-context behavioral advertising. We do not “sell” your Personal Information in the traditional sense, but we may “share” it for cross-context behavioral advertising purposes through third-party cookies.
    • Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit the use and disclosure of your Sensitive Personal Information (as defined by CPRA) to that which is necessary to perform the services or provide the goods reasonably expected by an average consumer.
    • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

B) Rights for Virginia Residents (VCDPA):

If you are a Virginia resident, you have the following rights concerning your Personal Data:

    • Right to Access: You have the right to confirm whether we are processing your Personal Data and to access such data.
    • Right to Delete: You have the right to delete Personal Data provided by or obtained about you.
    • Right to Correct: You have the right to correct inaccuracies in your Personal Data.
    • Right to Opt-Out: You have the right to opt-out of the processing of your Personal Data for targeted advertising, the sale of Personal Data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

C) Rights for Colorado Residents (CPA):

If you are a Colorado resident, you have rights similar to those under VCDPA, including:

    • Right to Opt-Out: You have the right to opt-out of the processing of Personal Data for targeted advertising, the sale of Personal Data, or profiling in furtherance of decisions that produce legal or similarly significant effects.
    • Rights to Access, Correction, and Deletion: You have rights to access, correct, and delete your Personal Data.

D) Exercising Your Rights:

To exercise any of these rights, please submit a verifiable consumer request to us by:

    • Email: [email protected]
    • Postal Mail: Divergent Solutions Group LLC, Attn: Privacy Department, 630 N. Mildred St., Suite 410, Ranson WV, 25438

We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request, which may require matching the information you provide with information we already have on file.

  1. CHILDREN’S PRIVACY

Our Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers. If you believe that we might have any information from or about a child under 13, please contact us at [email protected].

  1. LINKS TO OTHER WEBSITES

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  1. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. We will also notify you via email or a prominent notice on our Services prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. CONTACT US

If you have any questions about this Privacy Policy, please contact us:
Divergent Solutions Group LLC dba Cheap Key Shop
630 N. Mildred St., Suite 410
Ranson WV, 25438
Email: [email protected]